USDA Files Complaint Against Jungle Friends Primate Sanctuary for Animal Welfare Violations

The complaint outlines 19 violations of the Animal Welfare Act, identified during inspections between September 2021 and June 2026. Issues included insufficient veterinary care, administering incorrect or expired medications, accumulating feces and food waste, unsafe food storage, pest control failures, and deteriorating enclosures.

Among the most serious allegations are the circumstances surrounding the deaths of two primates. The complaint states that inadequate veterinary monitoring contributed to the death of a cotton-top tamarin named Lola in June 2023. Bagnall reports that staff attempted to provide immediate care but faced delays in reaching a veterinarian. Despite initial recovery, Lola died the following day.

Similarly, concerns were raised regarding a brown capuchin named Golden Child, who sustained injuries during a fight and later died in June 2024. Bagnall explained that the veterinarian's treatment instructions were not adequately followed due to miscommunication among staff.

In response to the complaints, Bagnall stated that the sanctuary has made significant improvements, including implementing a digital animal-care system that promptly informs staff of any incidents. She emphasized that procedures have been enhanced to prevent future problems, with additional checks introduced in the medication administration process and an increase in staffing for veterinary support.

The complaint highlighted that a capuchin received double the prescribed dose of an expired medication in November 2023. Bagnall noted that the staff member responsible is no longer permitted to administer medications, and safeguards have been strengthened.

While the sanctuary has made changes, Delcianna Winders, a professor and director of the Animal Law and Policy Institute, remarked that previous violations still hold significance and can impact enforcement actions. Winders pointed out that the USDA typically issues complaints in severe cases, and many violations cited were repeats from prior inspections.

Lawrence Coyne, a former volunteer, expressed concern over the allegations, suggesting the sanctuary's rapid expansion may have hindered its ability to provide adequate care for its animals. He indicated that the well-being of the animals is personally significant to him.

Bagnall has expressed her surprise at the complaint, insisting that she and her team never intended to jeopardize the animals' welfare. She maintains that Jungle Friends is now in a better position, having made substantial investments in staff training and system updates.