Health Enrichment for Low-Income Pets, an organization founded by Frances Mays, supports pet owners in Eugene, particularly those who are low-income or homeless.

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In Eugene, over 3,000 individuals are experiencing homelessness, according to city data. Mays aims to assist these residents by providing their pets with crucial supplies. "I provide seven to 14 days' worth of food to the unhoused and low-income community," Mays stated. She also seeks to offer resources for vaccinations, low-cost spay and neuter services, and veterinary care.

Mays, who has worked for the University of Oregon for 17 years as a food service coordinator, developed a passion for helping animals two decades ago. She recounted a pivotal moment when she noticed a man with his dog near the Ferry Street Bridge and realized the lack of resources available for animals compared to humans. This sparked her commitment to feeding animals belonging to individuals on the streets.

Her efforts involve driving throughout Eugene, from Skinner Butte to Jefferson Street Park, to assist pet owners. During the COVID-19 pandemic, Mays stepped up to provide resources when other options were scarce.

HELP has had a positive impact on many pet owners, including Maria Pena, a food service worker at the University of Oregon, who has received help from Mays twice. "She always says yes; I’ve never been told no... I have two dogs, and they’re really expensive when it’s just me working," Pena explained, underscoring the support she receives while managing her family's financial challenges.

Mays expressed her desire to extend her assistance to more university students in the future.